One head office.
Every outlet, in step.
GoDelight's chain management solution gives supermarket, apparel, and pharmacy groups a single view of purchasing, pricing, stock, finance, and sales — while every store still bills, and keeps its own books, at full speed.
Purchase and price from one place
Raise a single purchase order for the whole chain, apply pricing and promotions across selected outlets or every store at once.
Stock moves where it sells
Track inventory batch- and expiry-wise across every warehouse and outlet, and move slow items before they turn into dead stock.
Books close the same way, everywhere
Each store keeps its own ledger for daily reconciliation, and head office sees the same data rolled up across the chain.
Run the chain from your pocket
Approve transfers, price changes and credit limits, and check sales across every outlet from WhatsNow and GoAct.
Two ways to structure your chain.
Every retail group grows differently. GoDelight's chain solution adapts to how your stock actually moves — through a central warehouse, or straight from supplier to store.
With a central warehouse
Head office raises one consolidated purchase order. Goods land at the warehouse, get quality-checked and repacked, then move out to stores by demand.
Best fit — FMCG, groceries, and any chain buying in bulk from a small set of suppliers.
Direct to store
Each store manages its own procurement and goods receiving. Head office keeps pricing, offers, loyalty, and accounts consistent across the chain.
Best fit — apparel and specialty chains, where local buying and seasonal assortment matter.
| Model A — Central warehouse | Model B — Direct to store | |
|---|---|---|
| Purchase orders | One consolidated PO raised by head office | Each store raises and manages its own PO |
| First stock stop | Central warehouse — checked and repacked | Directly at the store on receipt |
| Store's role | Sell, and request replenishment | Buy, receive, and sell |
| Head office's role | Purchasing, warehousing, distribution | Pricing, offers, loyalty, accounts |
| Finance & accounting | Warehouse and store ledgers, consolidated at HQ | Store ledgers, consolidated at HQ |
| Best for | FMCG, groceries, bulk-bought categories | Apparel, specialty, locally-sourced categories |
What head office controls, centrally.
The core modules every chain runs on, regardless of which deployment model fits your business.
Master data
Items, categories, suppliers, and customers live in one master, so every outlet bills, prices, and reports the same way.
Purchase & procurement
Consolidate indents from every store into one purchase order, receive centrally, and catch price mismatches automatically.
Pricing & promotions
Set MRP, margins, and offers by outlet, zone, or the whole chain — and roll a price change out everywhere at once.
Finance & accounting
Every store closes its own books daily; head office sees the same ledger consolidated — GST returns, e-invoices, and P&L, by outlet or across the chain.
Centralised + store-wiseLoyalty & gift vouchers
Run one loyalty programme across every till, with OTP-verified point redemption customers can use at any outlet.
Stock transfers & warehousing
Move stock between warehouse and stores, or store to store, with FIFO/FEFO dispatch rules and full inward-outward tracking.
Omnichannel & online orders
List stores on marketplaces or run a branded ordering app, with live stock synced from the same inventory outlets sell from.
Franchise & multi-format
Run company-owned and franchise outlets side by side, on shared master pricing, with franchise-specific royalty and billing rules.
Audit trail & reporting
Every void, override, and discount is logged. Pull chain-wide reports on sales, margins, and stock ageing from head office.
Centralised accounting, with every store's books intact.
Finance doesn't have to choose between chain-wide visibility and store-level accuracy. GoDelight posts every transaction to a store ledger the moment it happens, and rolls the same data up to head office in real time.
Two views, one ledger
Nothing is entered twice, and nothing has to be chosen between. The same transaction is always available both ways.
Each outlet closes its own books daily, for cash reconciliation and local audit.
Head office sees every outlet's ledger rolled into one consolidated view, anytime.
Zero-touch posting
Sales, purchases, and expenses post to the ledger automatically, at the store and at head office, with no double entry.
GST automation
CGST, SGST, IGST, and cess are calculated from each outlet's GSTIN and item HSN/SAC codes automatically.
E-invoicing & e-way bills
IRNs and QR codes generate from the billing screen, with e-way bills bundled in at the same step.
Return filing & reconciliation
GSTR-1, GSTR-3B, and GSTR-9 prepare store-wise and chain-wise, with GSTR-2A/2B reconciliation protecting input tax credit.
3-way purchase matching
Purchase orders, goods-received notes, and supplier invoices reconcile automatically at the store that raised them.
Multi-branch consolidation
Outlets under different GSTINs or PANs still report into one consolidated head-office view, without losing individual books.
Audit trail & day-end freeze
Every override is logged per outlet, and each day's transactions lock after cash handover, in line with MCA audit trail norms.
Budget controls
Set spend limits by branch or department, with rules to warn, require approval, or block spending outright.
Built for how your chain actually sells.
The same platform, configured around the details that matter to your category.
Supermarket & grocery chains
High footfall, high SKU count, thin margins — every outlet needs to move fast without losing central control.
- Centralised master data and accounting across every outlet, so no store reports numbers a different way.
- Consolidated purchase orders, with warehouse repacking for private-label and bulk items.
- Zone or outlet-level pricing, with markup and markdown formulas set once and applied everywhere.
- One loyalty programme, redeemable at any till with OTP verification.
- List stores on online marketplaces without keeping separate stock.
- Store-wise daily cash and sales reconciliation, rolled up into one chain-wide P&L at head office.
Built for volume
Designed for chains running dozens of SKUs across hundreds of categories, where a five-minute price change needs to reach every register at once.
How a chain comes onto GoDelight.
From first call to every outlet billing on one system.
- 01
Chain assessment
We map your store count, warehouse model, and vertical mix — supermarket, apparel, pharmacy, or a combination — to decide the right deployment model.
- 02
Master data migration
Items, suppliers, customers, and pricing move into one central master, with a data import from your current billing system or ERP.
- 03
Vertical & GST configuration
Pricing formulas, tax mapping, and vertical-specific modules — size-colour matrices, batch and expiry tracking — get switched on for your business.
- 04
Training
Store staff and managers train on billing, the mobile apps, and head-office approvals, so the switch doesn't slow down a single counter.
- 05
Phased go-live
Outlets go live in batches, not all at once, so lessons from the first few stores improve every rollout that follows.
- 06
Ongoing support & optimisation
GoDelight stays on for tuning, new-store onboarding, and feature updates as your chain grows.
The chain, visible from your phone.
GoDelight's app suite puts every part of chain operations — billing, approvals, stock, delivery — in one pocket.
GoBill
Mobile POS for queue-busting billing in aisles and pop-up counters.
WhatsNow
Live sales, margin, and stock alerts for owners, across every outlet.
GoAct
Approve credit limits, price changes, and stock transfers on the move.
GoSales
Route planning and on-spot order booking for field sales teams.
StockTake
In-store stock audits during business hours, with instant discrepancy flags.
GRN App
Verify purchase orders and update cost prices right at the dock.
StockPick
Digital picking lists for error-free order packing in the warehouse.
StockRefill
Automatic shelf-refill alerts the moment front-rack stock runs low.
Delivery Management
Route optimisation and digital proof of delivery for dispatch staff.
Common questions.
Ready to see your chain on one screen?
Talk to a GoDelight ERP consultant about your stores, your suppliers, and how the chain solution fits.